Communication Skills Academy ← Back to CSA

Free Resources for L&D Professionals

Diagnostic Tools & Expert Guides
for Communication Training

Identify your team's specific communication gaps, equip managers for difficult conversations, and build the business case for targeted training.

Available Now

7 Communication Skill Gaps Assessment

Interactive self-assessment that identifies your team's top communication gaps with a live radar chart and priority matrix. Takes 10 minutes.

📊 12 sections ⏱ 10 min 📱 Mobile-friendly
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Coming Soon

Difficult Conversations Field Guide

The PREP framework with ready-to-use scripts for the 5 most common difficult conversations managers face. Printable quick reference card included.

📋 15 sections 📝 5 scripts 🖨 Print-to-PDF
Coming Soon
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Writing Quality Heatmap

Score your team's professional writing across 5 quality dimensions. Identify patterns like "The Brain Dump" or "The Hedger" with actionable fixes.

📊 5 dimensions ⏱ 15 min 🎯 Team aggregate
Coming Soon

More Resources Coming

Training ROI Scorecard, Executive Buy-In Scripts, L&D Influence Audit, and more.

Need targeted training, not generic courses?

Communication Skills Academy delivers tailored communication training that creates measurable behaviour change — for Financial Services, Engineering, and Government teams.

Book a Free Consultation