Diagnostic · 5 dimensions · 20 criteria · 15 minutes

"Good writing" is too vague.
This is what's actually wrong with it.

Score a sample document across five dimensions and twenty criteria. The heatmap shows you the problem areas. Then we name the pattern your writing falls into — Brain Dump, Hedger, Insider, Novelist or Robot — and tell you how to fix it.

📊 5 dimensions 📝 20 criteria 🎯 Pattern detector

"Most writing feedback is unhelpful because it's vague. 'Be clearer' isn't an action. This diagnostic gives you twenty concrete criteria across the five things that actually make business writing work — so you know which lever to pull."

1.Pick one sample document — a recent email, brief or report
2.Score each of the 20 criteria from 1 (never) to 5 (always)
3.The heatmap and pattern detector update as you go
01

Structure & organisation

Does the document help the reader find what they need?

Avg
Clear purpose stated upfront
Logical flow of information
Appropriate headings and sections
Key takeaways easy to find
1 · Never5 · Always
02

Clarity & conciseness

Is every sentence pulling its weight?

Avg
Sentences average under 20 words
Jargon is explained or avoided
One idea per paragraph
No unnecessary words
1 · Never5 · Always
03

Audience awareness

Is the writing meeting the reader where they are?

Avg
Written for the reader's knowledge level
Reader's concerns are addressed
Tone is appropriate for the audience
Clear call to action
1 · Never5 · Always
04

Action orientation

Does the reader know what happens next?

Avg
Next steps are clearly stated
Deadlines and timelines are included
Responsibilities are assigned
Response mechanism is clear
1 · Never5 · Always
05

Professional tone

Does the writing earn the reader's confidence?

Avg
Confident without being arrogant
Appropriate formality level
Free of grammar and spelling errors
Consistent formatting
1 · Never5 · Always

Your writing heatmap

Each cell is one criterion. Red is where the cost is.

1–2 · Red flag
3 · Watch this
4–5 · Solid

What your writing sounds like to a reader

Most writing problems aren't unique — they cluster into five recognisable patterns. As you score, we surface the patterns that match your profile, with the specific fix for each.

Score a few criteria above to see your pattern profile.

"Want an objective assessment of your team's writing?"

Send us five sample documents.

We'll run them through this heatmap, score each criterion, and send back a professional report — patterns named, fixes prescribed, training paths recommended.

Five documents reviewed independently by a CSA practitioner
A team-aggregate heatmap so you see which dimensions cost you most
A specific training recommendation tied to the patterns we find
Request the assessment →