‘Fix communication’ isn’t a brief you can action. This tool gives you the exact priorities and the business case. Focus your budget where it matters most.
One-size-fits-all communication workshops don't address specific gaps. Resources are wasted on skills people already have.
Organisations that diagnose gaps first see 25% productivity increases and conflicts reduced by one-third.
Review each gap with your team in mind. Check the statements that apply. Your personalised results appear at the end.
‘The question isn’t whether your team has communication gaps – every team does. The question is: which specific gaps are silently eroding performance, trust and retention?’
– Vikki Maver, Founder, Communication Skills Academy
Below are seven common communication skill gaps. For each one, read through the signs and tick every statement that sounds like your team. Select as many as apply – most teams relate to several.
At the end you’ll get a personalised gap report. It includes a radar chart of your team’s profile, a priority matrix and practical next steps you can action straight away.
How many emails did your team send this week that needed a follow-up just to explain the first one?
58% of employees feel more connected through purposeful written digital communication – making clarity critical in the remote era.
When did a manager on your team last have a conversation they'd been putting off for weeks?
Multi-generational workforces (five generations) create increased need for adaptive conversation skills across every level of the organisation.
How many brilliant ideas are sitting unshared because someone was too nervous to present them?
Only 10% of professionals rate themselves as confident presenters, yet 70% say presentation skills are critical for career advancement.
How many good proposals died last quarter – not because they lacked merit, but because nobody framed them for the right audience?
Research shows 85% of proposals that fail do so because of poor stakeholder framing – not technical merit. The ability to ‘sell’ ideas internally is a trainable skill.
Could your 25-year-old and your 55-year-old collaborate on a project without friction?
Five generations are now in the workforce simultaneously. Gen Z will represent 25% of the workforce by 2030 – making cross-generational skills essential.
Does your team know when to Slack, when to email and when to just pick up the phone?
Remote teams achieving productivity gains >25% have strong digital communication practices in place.
Are your most talented people also your most visible – or are they being overlooked?
High-potential employees without executive presence training are 2× more likely to have contributions attributed to others. They’re also 40% less likely to be considered for senior roles.
Research-backed estimates of annual productivity, turnover and opportunity costs.
Based on your self-assessment responses
‘Every team has communication gaps. The difference between high-performing teams and the rest? They know exactly which gaps to close first.’
– Vikki Maver, CSA
Where to focus your training investment
Focus here first for maximum impact
Complete the self-assessment above to see your personalised priority gaps.